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Password and access help

A device password is not the same as a recovery phrase. Check your backup first.

Password and access help

ESSENTIAL CONTEXT

Understand the context before acting

A device password is not the same as a recovery phrase. Check your backup first. Exact screens and networks may vary. Always check the prompts shown on your device before approving an action.

Recommended checklist

01

Identify the password type

Confirm this step before proceeding. Pause for unexpected approvals, suspicious addresses, or requests for credentials.

02

Avoid unverified recovery tools

Confirm this step before proceeding. Pause for unexpected approvals, suspicious addresses, or requests for credentials.

03

Check your offline backup

Confirm this step before proceeding. Pause for unexpected approvals, suspicious addresses, or requests for credentials.

04

Follow a trusted recovery flow

Confirm this step before proceeding. Pause for unexpected approvals, suspicious addresses, or requests for credentials.

COMMON PITFALL

A prompt is not proof

Even if a screen looks normal, independently check credentials, network selection, and transaction details. Pause when something is unclear.

✓ Safe next step

Verify an offline backup before attempting actions that involve real assets.

START WITH A RECOVERY PLAN

Ready to plan your wallet setup?

Verify the source and understand recovery before installing.

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